Last updated: November 2025
1. Overview
Welcome to Vaxen Watches.
The terms “we,” “us,” and “our” refer to Vaxen Watches.
Vaxen Watches operates this store and website, including all related information, content, features, tools, products, and services, for the purpose of providing you, the customer, with an online shopping experience.
Vaxen Watches uses the Shopify platform to operate the store and provide the Services to you.
The terms and conditions below, together with any policies referenced herein, including, without limitation, our Refund Policy, Shipping Policy, Privacy Policy, and 1-Year Limited Warranty, describe your rights and responsibilities when using our Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, limitations, exclusions, and the rules that apply to your use of the store, shipment of orders, purchase of products, and relationship with Vaxen Watches.
By visiting, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Services.
2. Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that, if applicable, you have given your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
In order to use the Services, including browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your name, email address, billing details, payment information, and shipping information.
You represent and warrant that all information provided by you is true, accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the confidentiality and security of your account credentials, as well as for all activity conducted through your account.
You may not transfer, sell, assign, sublicense, or otherwise make your account available to any other person without our prior written consent.
We reserve the right to suspend, restrict, or terminate accounts, orders, or access where there is a reasonable suspicion of fraud, misuse, violation of these Terms, or any operational, commercial, or legal risk to Vaxen Watches.
3. Our Products
We make commercially reasonable efforts to display our products, descriptions, images, and other information in our online store as accurately as possible.
However, colors, brightness, finishes, and the visual appearance of products may vary depending on the device used by you, your screen settings, and other technical limitations.
We do not guarantee that the visual appearance of any product on your screen will be exactly identical to the physical product received.
All product descriptions, specifications, availability, and other product-related information may be changed at any time without prior notice, at our sole discretion.
We reserve the right to discontinue any product, modify collections, edit content, limit quantities per customer, per order, or by region, and refuse sales when necessary.
Any warranty applicable to watches will be governed exclusively by the terms of our 1-Year Limited Warranty, where applicable, and not by this section.
4. Orders
When you place an order, you are making an offer to purchase a product.
Vaxen Watches reserves the right to accept, reject, limit, or cancel any order, in whole or in part, at its sole discretion and for any legitimate reason, including, without limitation, inventory unavailability, suspected fraud, material pricing errors, description errors, incomplete information, operational risk, payment restrictions, or suspected unauthorized resale.
Your order will not be deemed accepted until Vaxen Watches confirms its acceptance.
We must receive and process payment before confirming acceptance of your order.
Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests after an order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of purchase.
Your purchases are subject to return, refund, or exchange only in accordance with our Refund Policy and, where applicable, our 1-Year Limited Warranty.
You represent and warrant that your purchases are intended solely for your personal or household use, and not for resale, distribution, or unauthorized export.
5. Prices and Billing
Prices, promotions, discounts, and availability displayed in our store are subject to change without prior notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation, except in the event of an obvious material error.
Unless expressly stated otherwise, displayed prices may not include applicable taxes and shipping charges, which may be calculated and shown separately at checkout, as permitted by applicable law.
For international orders, customs duties, import taxes, local charges, and similar fees may be charged separately where applicable.
Prices displayed in our online store may differ from prices shown in campaigns, channels, marketplaces, platforms, or other contexts.
You agree to provide accurate, current, and complete purchase, payment, and account information for all purchases made through our store.
You represent and warrant that:
(i) the payment information you provide is true, accurate, and complete;
(ii) you are duly authorized to use the payment method provided;
(iii) charges incurred by you will be honored by the payment issuer or provider; and
(iv) you will pay all amounts due, including the product price, applicable taxes, and properly disclosed shipping charges.
We reserve the right to correct errors in pricing, descriptions, billing, or calculation, even after an order has been submitted, and to cancel orders affected by such errors, with an appropriate refund where applicable.
6. Shipping and Delivery
We do not guarantee exact shipping or delivery dates unless expressly stated in writing.
All shipping and delivery timeframes are estimates only.
We are not responsible for delays caused by carriers, customs, weather events, logistical failures, strikes, blockades, supply chain interruptions, or any events beyond our reasonable control.
Unless otherwise required by law, once the product is delivered to the carrier, the risk of loss, damage, delay, or in-transit loss will be governed by the terms of our Shipping Policy and applicable law.
For more detailed information regarding shipping, estimated delivery timeframes, processing, and deliveries, please review our Shipping Policy.
7. Intellectual Property
All content available on our website, including, without limitation, text, descriptions, logos, trademarks, trade names, images, videos, graphics, icons, design, layout, visual compositions, and promotional materials, is owned by Vaxen Watches or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, transmit, display, sell, exploit, or otherwise use any Vaxen Watches content without our prior written authorization.
Nothing in these Terms grants you any license or right to use any intellectual property of Vaxen Watches, except for the limited right to use the store for personal and lawful purposes.
8. Optional Tools
We may provide access to third-party tools, integrations, or features as part of the Services.
Such tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind by Vaxen Watches.
We do not necessarily monitor or control such tools and are not responsible for their performance, availability, security, results, or functionality.
Your use of such tools is at your own risk and may also be subject to the terms of the relevant third parties.
9. Third-Party Links
Our Services may contain links to third-party websites, resources, content, or services.
We are not responsible for examining, validating, or guaranteeing the accuracy, adequacy, security, availability, or legality of any third-party websites or services.
Access to such links is at your own risk.
We recommend that you review the relevant third party’s policies, terms, and practices before engaging in any transaction or use.
10. Relationship with Shopify
Vaxen Watches uses Shopify as the technological platform for operating the store.
However, all sales, purchases, commercial offers, products, warranties, refunds, and obligations to customers are made directly between you and Vaxen Watches, unless otherwise required by law.
By using the Services, you acknowledge that Shopify is not responsible for any aspects of sales made by Vaxen Watches, including, without limitation, products, delivery, returns, warranties, refunds, or damages arising from transactions with us.
11. Privacy Policy
All personal information collected by us is subject to our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may also collect, process, and store certain personal data as described in its own Privacy Policy and platform terms.
By using our Services, you acknowledge that you have read, understood, and accepted our Privacy Policy, and you further acknowledge Shopify’s role in the operational processing of the store.
12. Feedback
If you submit to Vaxen Watches any suggestion, idea, review, comment, recommendation, opinion-based content, or feedback of any kind, you grant us a worldwide, perpetual, irrevocable, non-exclusive, transferable, royalty-free license to use, reproduce, adapt, publish, modify, translate, distribute, and otherwise exploit such feedback for any lawful purpose, including improving the Services, marketing, customer service, and product development.
We may, but are not obligated to, monitor, review, edit, or remove content that we consider inappropriate, offensive, misleading, fraudulent, or in violation of these Terms.
13. Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our store or within our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, images, pricing, promotions, fees, availability, delivery times, or other commercial information.
We reserve the right to correct such errors, update information, modify content, or cancel orders affected by a material error at any time, including after an order has been submitted, without prior notice, subject to applicable legal obligations.
14. Prohibited Uses
You may use our Services only for lawful purposes.
You agree not to use our Services to:
- Violate any applicable law or regulation
- Engage in fraud, attempted fraud, abusive chargebacks, or false representations
- Transmit viruses, malware, malicious code, or any interference mechanism
- Infringe intellectual property rights
- Harass, threaten, abuse, defame, or harm others
- Send spam, misleading content, or unauthorized communications
- Test vulnerabilities, circumvent security measures, or interfere with the integrity and operation of the site
We reserve the right to suspend, restrict, or terminate your access if we determine, at our sole discretion, that you have violated these Terms or exposed the store to undue risk.
15. Termination
We may terminate this agreement, cancel accounts, block access, cancel orders, or limit the use of the Services at any time, without prior notice, where there is a legitimate basis to do so, including violation of these Terms, suspected fraud, legal requirements, or protection of our commercial and operational interests.
Any provisions that by their nature should survive termination will remain in effect, including, without limitation, Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other applicable clauses.
16. Disclaimer of Warranties
Except as expressly provided in our 1-Year Limited Warranty, where applicable, and to the extent required by applicable law, the Services and products are provided “as is” and “as available,” without additional warranties of any kind, whether express or implied.
We do not guarantee that the use of our Services will be uninterrupted, timely, secure, error-free, virus-free, or entirely free from defects.
Nothing in this section shall be interpreted in a way that excludes non-waivable consumer rights or conflicts with express written warranties granted by Vaxen Watches.
17. Limitation of Liability
To the fullest extent permitted by law, Vaxen Watches, its directors, members, representatives, employees, contractors, partners, affiliates, service providers, and licensors shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including, without limitation, loss of profits, loss of revenue, loss of opportunity, loss of data, business interruption, or damages arising out of or relating to the use of, or inability to use, the Services or products.
To the extent that applicable law does not permit the exclusion or limitation of certain liabilities, such limitations will apply only to the maximum extent permitted by law.
18. Indemnification
You agree to indemnify, defend, and hold harmless Vaxen Watches, Shopify, and their respective affiliates, members, officers, employees, agents, and representatives from and against any claims, losses, liabilities, costs, expenses, and damages, including reasonable attorneys’ fees, arising out of:
(a) your breach of these Terms;
(b) your violation of any law, regulation, or third-party right;
(c) your misuse of the Services; or
(d) fraud, false claims, improper chargebacks, or any bad-faith conduct related to your purchase or use of the store.
19. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall remain in full force and effect.
20. Waiver; Entire Agreement
These Terms constitute the entire agreement between you and Vaxen Watches regarding your use of our Services, superseding any prior understandings, communications, or agreements relating to the same subject matter.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Any waiver shall be effective only if made in writing by an authorized representative of Vaxen Watches.
21. Assignment
You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent.
We may assign, transfer, or delegate our rights and obligations to any affiliate, successor, acquirer, or third party involved in the operation of the store, without prior notice, unless applicable law requires otherwise.
22. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to conflict of law principles.
You agree to the jurisdiction and venue of the courts located in the State of New Mexico for the resolution of disputes relating to these Terms, subject to any non-waivable rights available to consumers under applicable law.
23. Headings
The section titles and headings in these Terms are provided for convenience only and shall not affect the interpretation of these Terms.
24. Changes to Terms of Service
We reserve the right to update, modify, or replace these Terms of Service at any time by posting the revised version on this page.
It is your responsibility to review this page periodically for changes.
Your continued use of the Services following the posting of any changes constitutes acceptance of the revised Terms.
25. Related Policies
These Terms should be read together with the other store policies, including:
- Refund Policy
- Shipping Policy
- Privacy Policy
- 1-Year Limited Warranty
In the event of any conflict between these Terms and the 1-Year Limited Warranty regarding warranty coverage for watches, the 1-Year Limited Warranty shall control solely with respect to warranty matters.
26. Contact Information
Questions about these Terms of Service should be sent to:
Trading Name: Vaxen Watches
Business Entity: Bucco Silva Commerce LLC
Address: 412 W 7th St, STE 713, Clovis, NM 88101, United States
Phone: +1 (917) 695-6508